{"id":3277,"date":"2020-03-31T23:16:04","date_gmt":"2020-03-31T23:16:04","guid":{"rendered":"https:\/\/dev.aprilmarine.ca\/making-a-claim\/"},"modified":"2024-11-25T14:57:59","modified_gmt":"2024-11-25T19:57:59","slug":"making-a-claim","status":"publish","type":"page","link":"https:\/\/aprilmarine.ca\/on-en\/making-a-claim","title":{"rendered":"Report a Claim"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row darkrow=&#8221;&#8221; activemobile=&#8221;&#8221; param__bgalignement=&#8221;&#8221; param__bgsize=&#8221;&#8221; css=&#8221;.vc_custom_1589139148010{padding-top: 60px !important;}&#8221;][vc_column]<p class=\"vc_breadcrumbs\"><span><span><a href=\"https:\/\/aprilmarine.ca\/on-en\">Home<\/a><\/span><\/span><\/p>[vc_column_text css=&#8221;.vc_custom_1683142230414{margin-bottom: 30px !important;}&#8221; darkrow=&#8221;&#8221;]<\/p>\n<h1><span style=\"color: #f49e00;\">Report a Claim<\/span><\/h1>\n<h2>After all, mishaps can happen to anyone.<\/h2>\n<p>[\/vc_column_text][vc_column_text darkrow=&#8221;&#8221;]Sailing season is short, so we want to help you make the most of it.[\/vc_column_text][\/vc_column][\/vc_row][vc_row darkrow=&#8221;&#8221; activemobile=&#8221;&#8221; param__bgalignement=&#8221;&#8221; param__bgsize=&#8221;&#8221; css=&#8221;.vc_custom_1589139142656{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1591298573799{margin-bottom: 30px !important;}&#8221; darkrow=&#8221;&#8221;]<\/p>\n<h3 style=\"color: #f49e00;\">APRIL Marine Assistance <span style=\"white-space: nowrap;\"><a style=\"color: #f49e00;\" href=\"tel:1-866-683-6521\"><u>1-866-683-6521<\/u><\/a><\/span><\/h3>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"vc_customList\" data-bullets=\"https:\/\/aprilmarine.ca\/wp-content\/uploads\/2022\/03\/icone-crochet-bleu.svg\"><\/p>\n<ul>\n<li><strong>7\/7 claims:<\/strong> Our experts will assist you so that making a claim \u2013 and getting compensated \u2013 is fast and easy.<\/li>\n<li><strong>24\/7 towing referrals:<\/strong>\u00a0In the event of a breakdown, we\u2019ll find the emergency towing service closest to your location.<\/li>\n<\/ul>\n<p><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"vc_customList\" data-bullets=\"https:\/\/aprilmarine.ca\/wp-content\/uploads\/2022\/03\/icone-crochet-bleu.svg\"><\/p>\n<ul>\n<li><strong>Estimate of market value:<\/strong> We\u2019ll tell you the value of any boat for sale or purchase; we\u2019ll even advise you, free of charge.<\/li>\n<li><strong>Concierge service:<\/strong> Restaurant reservations, trip planning, handy marina information, nearby access ramps and points of interest\u2026 Whatever the question or need, we\u2019re here for you.<\/li>\n<\/ul>\n<p><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row darkrow=&#8221;&#8221; activemobile=&#8221;&#8221; param__bgalignement=&#8221;&#8221; param__bgsize=&#8221;&#8221; css=&#8221;.vc_custom_1646935424676{margin-bottom: 80px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #ffffff !important;border-radius: 10px !important;}&#8221; el_class=&#8221;c-row_boxshadow&#8221;][vc_column css=&#8221;.vc_custom_1589139388283{padding-bottom: 30px !important;}&#8221;][vc_custom_heading text=&#8221;Step by step: what to do in case of a disaster&#8221; font_container=&#8221;tag:h2|font_size:32px|text_align:left|color:%23f49e00&#8243; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_row_inner css=&#8221;.vc_custom_1588972017465{margin-bottom: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;3619&#8243; img_size=&#8221;80&#215;80&#8243; css=&#8221;.vc_custom_1590506128826{margin-bottom: 15px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text darkrow=&#8221;&#8221;]Make sure <strong>everyone is aboard and safe<\/strong>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1588972017465{margin-bottom: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;3623&#8243; img_size=&#8221;80&#215;80&#8243; css=&#8221;.vc_custom_1590506135361{margin-bottom: 15px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text darkrow=&#8221;&#8221;]Whenever possible, make sure to <strong>protect property from further damage<\/strong>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1588972017465{margin-bottom: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;3627&#8243; img_size=&#8221;80&#215;80&#8243; css=&#8221;.vc_custom_1590506141858{margin-bottom: 15px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text darkrow=&#8221;&#8221;]<strong>Contact the authorities<\/strong> (Police or Coast Guard) if necessary. If people are injured or your craft is no longer seaworthy, we strongly recommend asking the authorities for help.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1588972017465{margin-bottom: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;3631&#8243; img_size=&#8221;80&#215;80&#8243; css=&#8221;.vc_custom_1590506148332{margin-bottom: 15px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text darkrow=&#8221;&#8221;]<strong>Contact APRIL Marine Assistance.<\/strong> They\u2019ll help you decide what emergency measures are needed and will open a new claim for you if necessary.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_row_inner css=&#8221;.vc_custom_1588972017465{margin-bottom: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;3635&#8243; img_size=&#8221;80&#215;80&#8243; css=&#8221;.vc_custom_1590506156478{margin-bottom: 15px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text darkrow=&#8221;&#8221;]<strong>Get contact information from witnesses<\/strong> and third parties involved in the incident so you can pass on this information to your insurer.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1588972017465{margin-bottom: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;3639&#8243; img_size=&#8221;80&#215;80&#8243; css=&#8221;.vc_custom_1590506163152{margin-bottom: 15px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text darkrow=&#8221;&#8221;]<strong>Move the craft to a safe, hazard-free place.<\/strong> It is a good idea to remove the craft from the water after an incident in order to properly inspect the damage and make sure the craft is safe. If you are unable to safely remove the craft from the water, contact APRIL Marine Assistance. They\u2019ll offer you solutions for safe removal.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1588972017465{margin-bottom: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;3643&#8243; img_size=&#8221;80&#215;80&#8243; css=&#8221;.vc_custom_1590506169223{margin-bottom: 15px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text darkrow=&#8221;&#8221;]<strong>Take photos<\/strong> of the damage and the incident (before and after clearing away any debris).[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1588972017465{margin-bottom: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;3647&#8243; img_size=&#8221;80&#215;80&#8243; css=&#8221;.vc_custom_1590412876927{margin-bottom: 15px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;5\/6&#8243;][vc_column_text darkrow=&#8221;&#8221;]If you don\u2019t already have a preferred mechanic, make sure to find the one closest to the incident or your home. <strong>Never have the damage repaired before allowing the insurer to inspect and assess it.<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row darkrow=&#8221;vc_row&#8211;dark_row&#8221; full_width=&#8221;stretch_row&#8221; activemobile=&#8221;&#8221; param__bgalignement=&#8221;&#8221; param__bgsize=&#8221;&#8221; css=&#8221;.vc_custom_1588972904777{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #004161 !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text darkrow=&#8221;&#8221;]<\/p>\n<p style=\"font-size: 20px; text-align: center;\"><strong>The APRIL Marine claims team will contact you within 3 business hours after you contact APRIL Marine Assistance. We will assist you with the claim-filing process <span style=\"color: #f49e00;\">so that you can get back to the water as soon as possible.<\/span><\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row darkrow=&#8221;&#8221; activemobile=&#8221;&#8221; param__bgalignement=&#8221;&#8221; param__bgsize=&#8221;&#8221; css=&#8221;.vc_custom_1588971240946{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1590121823994{margin-bottom: 60px !important;}&#8221; darkrow=&#8221;&#8221;]<\/p>\n<h2><span style=\"color: #f49e00;\">Most frequent types of incidents<\/span><\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1590087790322{margin-bottom: 30px !important;}&#8221; darkrow=&#8221;&#8221;]<strong>If two marine craft collide<\/strong>, make sure everyone is safe and <strong>contact the authorities<\/strong> so that they can document the incident. You can use an accident report, as most of the relevant information is already there.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1590087817017{margin-bottom: 30px !important;}&#8221; darkrow=&#8221;&#8221;]<strong>If you collide with the seabed or riverbed<\/strong>, or another object, it\u2019s important to make sure nobody aboard the craft has been injured. Next, <strong>make sure the craft is not leaking oil or fuel<\/strong> and that it\u2019s not taking on water in the hold. If you are unsure, contact the Coast Guard with jurisdiction over the area or APRIL Marine Assistance, and they\u2019ll guide you through whatever situation you&#8217;re in.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1590087841345{margin-bottom: 30px !important;}&#8221; darkrow=&#8221;&#8221;]<strong>In the event of a road collision during transport<\/strong>, speak with your motor vehicle insurer and contact APRIL Marine Assistance.[\/vc_column_text][vc_column_text darkrow=&#8221;&#8221;]<strong>If your winter shelter collapses,<\/strong> take photos before removing the snow and debris. Before clearing it off, make sure the area is safe and that you are able to complete the task without compromising your safety. Feel free to contact your insurer if it is not safe to clear off the craft, and the claims team will find a solution. If you can safely clear off the craft, make sure you take new photos of the damage caused by the collapse and contact APRIL Marine Assistance.[\/vc_column_text][\/vc_column][\/vc_row][vc_row darkrow=&#8221;&#8221; activemobile=&#8221;&#8221; param__bgalignement=&#8221;&#8221; param__bgsize=&#8221;&#8221; css=&#8221;.vc_custom_1591298588682{margin-bottom: 80px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 15px !important;padding-bottom: 30px !important;padding-left: 15px !important;background-color: #ffffff !important;border-left-color: #004161 !important;border-left-style: solid !important;border-right-color: #004161 !important;border-right-style: solid !important;border-top-color: #004161 !important;border-top-style: solid !important;border-bottom-color: #004161 !important;border-bottom-style: solid !important;border-radius: 10px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1590122520432{margin-bottom: 30px !important;}&#8221; darkrow=&#8221;&#8221;]You could also fall victim to theft, vandalism, a collision with the seabed, riverbed or another craft, a fire, etc. These are just some examples of what we handle each day. Even when the season is over, your boat remains at risk; 1 in 4 incidents happens on land. That\u2019s why APRIL Marine offers you full protection for your boat 365 days a year.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1590122250511{margin-bottom: 30px !important;}&#8221; darkrow=&#8221;&#8221;]<strong>APRIL Marine Assistance is an outstanding service that we\u2019re proud to offer our policyholders 24 hours a day, 7 days a week.<\/strong><\/p>\n<h3>Contact us:<\/h3>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1591298598005{margin-bottom: 30px !important;}&#8221; darkrow=&#8221;&#8221;]<\/p>\n<p style=\"font-size: 24px;\">APRIL Marine Assistance: <a href=\"tel:1-866-683-6521\"><span style=\"color: #f49e00; white-space: nowrap;\"><u>1-866-683-6521<\/u><\/span><\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row darkrow=&#8221;&#8221; activemobile=&#8221;&#8221; param__bgalignement=&#8221;&#8221; param__bgsize=&#8221;&#8221; css=&#8221;.vc_custom_1589139148010{padding-top: 60px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1683142230414{margin-bottom: 30px !important;}&#8221; darkrow=&#8221;&#8221;] Report a Claim After all, mishaps can happen to anyone. [\/vc_column_text][vc_column_text darkrow=&#8221;&#8221;]Sailing season is short, so we want to help you make the most of it.[\/vc_column_text][\/vc_column][\/vc_row][vc_row darkrow=&#8221;&#8221; activemobile=&#8221;&#8221; param__bgalignement=&#8221;&#8221; param__bgsize=&#8221;&#8221; css=&#8221;.vc_custom_1589139142656{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1591298573799{margin-bottom: 30px !important;}&#8221; darkrow=&#8221;&#8221;] APRIL Marine Assistance 1-866-683-6521 [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3277","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>APRIL Marine Insurance Claim Procedure<\/title>\n<meta name=\"description\" content=\"Report a claim. 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