What should I do in the event of an accident or damage?
For immediate assistance or to make a claim, you can contact APRIL Marine Assistance 24 hours a day, 7 days a week at 1-866-683-6521. Simply follow the steps on the “Making a claim” page.
How will you process my claim?
Our in-house team of claims adjusters will assist you step by step, from opening the claim to receiving your final payment. We’ll make every effort to provide you with a clear and rapid response so that you can get back in the water as soon as possible!
How long does it take to settle a claim?
After you contact APRIL Marine Assistance, our in-house team of claims adjusters will get back to you within 3 working hours to open your claim. We’ll make every effort to provide you with a clear and rapid response so that you can get back in the water as soon as possible!
Can I make a claim even after the repairs have been made?
Yes. You have 3 years to file a claim from the moment of the loss or damage. You will, however, need to present proof of the damage, such as the damaged parts themselves, repair bills, photos, etc.