In order to accelerate our transformation to offer you an enriched experience, APRIL Group has chosen to bring together the activities of APRIL Canada and APRIL Marine Canada under the co-leadership of Marie-Eve Paquette, until now Deputy CEO Operations & Customer Experience of April Marine Canada, and Florian Chabanette as Deputy CEO Supply & performance.
With over 15 years of insurance expertise, Marie-Eve will focus on improving the customer experience and optimizing our operations. Florian Chabanette, with almost 20 years’ experience in corporate strategy and management, and 5 years’ knowledge of the April group, will focus on performance and relations with insurers and brokers. Each brings complementary expertise and shares a passion for customer service and a culture of efficiency.
With a track record of success over the last few years with APRIL Marine Canada, Marie-Eve and Florian have both been in action for several weeks, working alongside the entire team to achieve the following ambitions:
– Enhance the quality of the customer experience, from underwriting to management;
– To develop APRIL Canada’s business by offering high value-added solutions and services to Canadian brokers and policyholders.
